‘ I was dreading moving away from mum as she’s been so frail in the past few months. She had a stroke last year and it’s really shaken her. Thankfully, Carelink allows me to know that my mum is safe in her home, even though I’m not five minutes around the corner anymore.’ – Kelly from Hove, who bought an alarm for her mother.
Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Carelink Alarm Unit
The Carelink base unit plugs directly into the telephone line - anyone can set it up in minutes. There is no need to wait for an engineer to call round, simply plug it in!
If you find yourself feeling unwell or having fallen and unable to get up, simply press your pendant and speak to our friendly monitoring centre over the loudspeaker. Our team are available to respond to alarm calls 24/7.
After establishing what has happened, the team will call your chosen emergency contacts or emergency services if required.
The stylish red button that Carelink alarm users wear is also known as the MyAmie pendant. It is small, discreet, and lightweight, perfect for wearing all day long. It comes with a choice of comfortable attachments, meaning it can be worn around the neck or on the wrist. An easy-press attachment can also be provided for any customers who may struggle using their hands.
This powerful little pendant has a range of up to 100 metres and is water-resistant. This means it can even be worn out in the garden or whilst relaxing in the bath or shower! With the Carelink pendant, you can call for help wherever you are in your home.
Peace of mind every day with a Carelink alarm
The Carelink Alarm can provide peace of mind for you and your family. The Plug & Play system works using your existing telephone line and connects you to our 24/7 monitoring centre. With the push of a button, help will be available day or night, removing the fear of what could happen if you have a fall at home.
How to use your Carelink Alarm
You now know the features of the Carelink Alarm you are about to order, but what do you actually need to do in an emergency? This section of the Carelink guide will explain how to use your alarm. We believe using your alarm couldn't be simpler - we think it's even easier than making yourself a cup of tea!
Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden, you start feeling unwell or have a fall. All you need to do is press the button on your pendant. Our monitoring team will receive your call for help. They will speak to you over the alarm unit's loudspeaker to see what the situation is before calling your emergency contacts.
We suggest that you select members of your family, close friends, or neighbours as emergency contacts. Your chosen contacts will be informed that you require urgent help. If you require medical assistance, the emergency services will also be contacted. The monitoring team will call your contacts to assist you even if you are unable to respond to their loudspeaker call.
Don't worry if you press your button by mistake! False alarms are quite common. In any case, our team are always happy to speak with you and check that your alarm is working perfectly.
Don't forget to test your Carelink alarm at least once a month! Simply press your button and let our monitoring team know that it is just a test.