"My mum has a Carelink button and I am so thankful that she had it when she fell last week. The helpful staff called an ambulance for her and she was taken to hospital to recover. The Carelink alarm allows me to not worry about her so much, and allows her to feel confident and safe in her home." – Katie Palmer, Norfolk.
Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Carelink Alarm Unit
The Carelink base unit plugs directly into the telephone line and can be set up in minutes.
If you find yourself having fallen and unable to get up, or feeling unwell, simply press your pendant and speak to our friendly monitoring centre over the loudspeaker who are available 24/7.
After discovering what has happened, the team will call your emergency contacts or Norfolk emergency services if medical assistance is required.
The stylish button Carelink Norfolk customers wear is also known as the MyAmie pendant. It is very small and discrete, and comes with comfortable attachments meaning it can be worn around the neck or on the wrist. An easy press attachment can also be provided for any customers who may struggle using their hands.
This powerful little pendant has a range of up to 100 metres and is water resistant. This means it can even be worn out in the garden or whilst getting your hands dirty with the washing up!
Peace of mind every day with a Carelink alarm
The Carelink Alarm can provide peace of mind for you and your family. The Plug & Play system works using your existing telephone line and connects you to our 24/7 monitoring centre. With the push of a button, help will be available day or night, removing the fear of what could happen if you have a fall at home.
How to use your Carelink Alarm
You now know the features of the Carelink Alarm you are about to order, but what do you actually need to do in an emergency? This section of the Carelink guide will explain how to use your alarm. We believe using your alarm couldn't be simpler - we think it's even easier than making yourself a cup of tea!
Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden, you start feeling unwell or have a fall. All you need to do is press the button on your pendant. Our monitoring team will receive your call for help. They will speak to you over the alarm unit's loudspeaker to see what the situation is before calling your emergency contacts.
We suggest that you select members of your family, close friends, or neighbours as emergency contacts. Your chosen contacts will be informed that you require urgent help. If you require medical assistance, the emergency services will also be contacted. The monitoring team will call your contacts to assist you even if you are unable to respond to their loudspeaker call.
Don't worry if you press your button by mistake! False alarms are quite common. In any case, our team are always happy to speak with you and check that your alarm is working perfectly.
Don't forget to test your Carelink alarm at least once a month! Simply press your button and let our monitoring team know that it is just a test.