Carelink Pendant
Having a Carelink pendant around your wrist or neck is a great way of bringing peace of mind into your home and family. This little device ensures that you can always call for help if you fall or are unwell - even if you live alone.
Our system comes in two parts, the Carelink pendant and the alarm base unit, and can be installed by you within a few short minutes. In fact, you can be set-up and ready to go within 24 hours of making our order, as we offer free next day delivery.
Discover how our service works by reading about the equipment below.
Alarm Base Unit
Alongside the Carelink pendant, you'll also receive the Carelink alarm's base unit.
The alarm unit needs to be plugged into the mains power and the existing telephone socket. Your telephone then connects into the back of the unit. Once everything is connected, you can press the red button to test your system.
The base unit has a loudspeaker and built-in microphone system. This allows you to speak with our monitoring team in an emergency, or to test the alarm. It also includes a 40-hour back-up battery in the event of a power cut.
Carelink Pendant
Our Carelink pendant includes the latest industry technology, and is manufactured here in the UK by Tunstall.
It can be worn around the neck or wrist, depending on your preference, and will continue to work in the bath or shower as it is waterproof. There is no need to worry about charging it either as it has a seven year battery life.
If you fall or are unwell, simply press the red button on your Carelink pendant and our monitoring team will respond immediately. They will ask what has happened and will arrange for help on your behalf.
Testimonial
“My family live far away so I worry sometimes when I'm at home alone. I was so pleased when I found Carelink24 as I now feel safe when I'm at home by myself. I love testing the pendant every month or so as it puts my mind at ease.’ – Ian from Northallerton.
Order your Carelink Pendant Today!
Weekly Prices
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Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Annual Prices
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Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Peace of mind every day with a Carelink alarm
The Carelink Alarm can provide peace of mind for you and your family. The Plug & Play system works using your existing telephone line and connects you to our 24/7 monitoring centre. With the push of a button, help will be available day or night, removing the fear of what could happen if you have a fall at home.
How to use your Carelink Alarm
You now know the features of the Carelink Alarm you are about to order, but what do you actually need to do in an emergency? This section of the Carelink guide will explain how to use your alarm. We believe using your alarm couldn't be simpler - we think it's even easier than making yourself a cup of tea!
Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden, you start feeling unwell or have a fall. All you need to do is press the button on your pendant. Our monitoring team will receive your call for help. They will speak to you over the alarm unit's loudspeaker to see what the situation is before calling your emergency contacts.
We suggest that you select members of your family, close friends, or neighbours as emergency contacts. Your chosen contacts will be informed that you require urgent help. If you require medical assistance, the emergency services will also be contacted. The monitoring team will call your contacts to assist you even if you are unable to respond to their loudspeaker call.
Don't worry if you press your button by mistake! False alarms are quite common. In any case, our team are always happy to speak with you and check that your alarm is working perfectly.
Don't forget to test your Carelink alarm at least once a month! Simply press your button and let our monitoring team know that it is just a test.