Carelink Testimonials
"I recently had a fall and thought it was time to get a personal alarm. I called Carelink and they were very friendly and helpful. I'm very pleased with my alarm and was able to test it and get used to it. I wish I had done it sooner, it has given my family great peace of mind."
Mrs Hall, Leicester
"I ordered it early Sunday morning and it arrived on Monday, very fast delivery. My son set it up and I tested it and it all worked without a hitch. I feel much safer now that I've got my pendant button and my family are happy too. Couldn't recommend it enough."
Mr Clarke, Nottingham
"Everyone at Carelink has been really helpful and friendly, the customer service team were very knowledgeable and also very patient with me. When I got it set up the people on the other end were also very friendly, polite and respectful. I'm very happy with it.."
Mrs Wright, Derby
Weekly Prices
-
Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Annual Prices
-
Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Personal Alarms in the East Midlands
Carelink personal alarms are available throughout the East Midlands. Below are just some of the areas we serve.
Boston
Derbyshire
Leicester
Loughborough
Northampton
Rutland
Chesterfield
Grantham
Leicestershire
Mansfield
Northamptonshire
Skegness
Corby
Hinckley
Lincoln
Melton Mowbray
Nottingham
Wellingborough
Derby
Kettering
Lincolnshire
Newark on Trent
Nottinghamshire
Worksop
Boston
Chesterfield
Corby
Derby
Derbyshire
Grantham
Hinckley
Kettering
Leicester
Leicestershire
Lincoln
Lincolnshire
Loughborough
Mansfield
Melton Mowbray
Newark on Trent
Northampton
Northamptonshire
Nottingham
Nottinghamshire
Rutland
Skegness
Wellingborough
Worksop
Carelink Alarm Unit
The Carelink Personal Alarm unit is the heart of our system.
This powerful base unit plugs into your phone line and the mains power. It uses the phone line to contact us when you need help. You can plug your landline telephone into the back of the alarm, so there's no need to have an extra socket fitted. The Carelink Alarm base unit also has a loudspeaker and microphone built-in, so you can speak to us when you need help.
It has a back-up battery which can power the alarm for up to 40 hours in the event of a power cut. As soon as the power is restored, the back-up battery will recharge itself ready for any future power cuts.
Carelink Pendant
Alongside the alarm base unit, the Carelink Personal Alarm Pendant ensures you can reach us whenever you need help. It is designed to be discreet, stylish, and comfortable.
The pendant has a range of up to 100 metres from the base unit, protecting you throughout your whole home and garden. It is also water-resistant, so there is no need to take it off before bathing or doing the dishes, for example.
What's more, the Carelink pendant has an impressive seven-year battery life. If it starts running low, we'll send you a brand-new replacement in advance. Therefore, you can rest assured that your Carelink alarm will always be there when you need it.
How to use your Carelink Alarm
Using the Carelink Personal Alarm couldn't be simpler. All you need to do is press the red button on your Carelink pendant or the Carelink alarm unit.
If you have a fall and need some help, simply press your red button. You will quickly be connected to our 24-hour Care Team. They will speak to you through the alarm base unit and ask you a few questions about what has happened. If you need help, the Care Team will call your nominated emergency contacts and, if necessary, the East Midlands emergency services.
Even if you can't hear us because you have fallen far away from the alarm unit, there is no need to worry. We will still call your nominated contacts to let them know you have raised the alarm. We will tell them we haven't managed to reach you and ask them to attend urgently.
False alarms are bound to happen now and then, so there is no need for concern if you accidentally knock the button. Just let it call through to our alarm centre and let us know you are OK. False alarms can even be helpful - it's certainly reassuring to know that your Carelink alarm is in perfect working order.
If you any questions about our alarms or the other devices we offer, then please feel free to get in touch. Our UK-based Customer Service team is available 24/7.
As you get older, you want to make sure you’re keeping up with technology. Read on to discover some stylish yet accessible mobile phones for the elderly. Read More
Many of us see summer as the ideal time to travel. You are more likely to experience pleasant weather, and it is the season when attractions are most likely to be open. However, it’s important to choose the right holiday destinations, especially in later life. If you are helping your loved ones to arrange their holiday, this article will give you some ideas to consider. Choosing the Best Holiday Destinations What counts as the best holiday destination for many depends on what they want out of their trip. Some will prefer to relax by the pool. Others are looking for days full of sightseeing. It’s important to consider the amenities available, but also the safety of the destination. Furthermore, what are the capabilities of your loved one. Do they use a walking stick or wheelchair? How do they cope on stairs? Will they need to take medication? As well as impacting their ability to enjoy all their destination has to offer, it may also affect the cost of travel insurance. Best Holiday Destinations for Over-60s The world is full of remarkable holiday destinations. By thinking about mobility limitations and subjects of interest to your loved ones, we have identified the Read More
Today we look at the best high-street brands for the mature fashion-conscious woman. We look at style, sizing, and sustainability. Find out more here. Read More
Father’s Day is only a few days away now but we understand how hard it can be to find presents that your father will like – especially for elderly dads! There’s no need to panic though as today Carelink24 – the nation’s favourite personal alarm provider – gives you some top ideas for gifts. Read More