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London – Carelink24

Carelink Alarms in
London

We provide support to elderly, disabled, and vulnerable people and their loved ones across all London boroughs.

The Carelink personal alarm is an essential service for people who want to keep living at home and retain their independence. The Carelink alarm ensures that help is always available at just the touch of a button. All Carelink alarm users have 24/7 access to our expert Care Team, who will quickly arrange the help they need in an emergency.

Carelink Testimonials

Elderly Couple

"Martin and I have always looked out for each other, but the extra support from our Carelink alarm is so reassuring. We no longer worry about each other when I go out for a cup of tea with friends or Martin fancies a round of golf. It really has made a difference to our lives"

June & Martin, Richmond

Elderly Men playing chess

"I have always had plenty of support through my family and friends and the Carelink alarm means that everyone has peace of mind when I'm at home. It is simple to set up and very easy to use. Everyone was very friendly and helpful getting me up and running too."

Kevin, Hammersmith

Elderly Man and Daughter

"After my father had a fall, we decided to arrange a personal alarm for him and found Carelink. It is rare to say a company meets your expectations nowadays, but even rarer to find one that exceeds them like Carelink have for us. I wouldn't hesitate to recommend them."

Janet & Peter, Barking

Order a Carelink Alarm for your home today! 

Weekly Prices

£2.90 with VAT relief*
+£45 set-up fee
£3.48 including VAT
+£54 set-up fee
  • Smaller payments, same life-changing service

  • Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Choose

Annual Prices

£114 with VAT relief*
+£45 set-up fee
£136.80 including VAT
+£54 set-up fee
  • Our most affordable option

  • Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Choose

Personal Alarms in London

Carelink24 Personal alarms are available in all London boroughs. Find your borough on the list below to see what we offer in your area.

Barking & Dagenham

Bromley

Enfield

Haringey

Hounslow

Lambeth

Redbridge

Tower Hamlets

Barnet

Camden

Greenwich

Harrow

Islington

Lewisham

Richmond Upon Thames

Waltham Forest

Bexley

Croydon

Hackney

Havering

Kensington & Chelsea

Merton

Southwark

Wandsworth

Brent

Ealing

Hammersmith & Fulham

Hillingdon

Kingston Upon Thames

Newham

Sutton

Westminster

Barking & Dagenham

Barnet

Bexley

Brent

Bromley

Camden

Croydon

Ealing

Enfield

Greenwich

Hackney

Hammersmith & Fulham

Haringey

Harrow

Havering

Hillingdon

Hounslow

Islington

Kensington & Chelsea

Kingston Upon Thames

Lambeth

Lewisham

Merton

Newham

Redbridge

Richmond Upon Thames

Southwark

Sutton

Tower Hamlets

Waltham Forest

Wandsworth

Westminster

Carelink Alarm Unit

The Carelink Alarm unit is the heart of the system. When you need help, the unit makes an alert call to our 24/7 Care Team. It also features a built-in speaker and microphone so that we can communicate with you in an emergency. The alarm unit features a 40-hour backup battery, keeping your service up and running even in a power cut.

The Carelink Alarm unit is very easy to set up. You simply plug it into the mains power, plug your telephone into the back of the alarm, and then plug the alarm into the telephone socket on the wall. It also comes with everything included so you won't need a spare telephone point or a line splitter.

With a built-in backup battery, providing up to 40 hours of power, your Carelink Alarm service won't be affected by power cuts. The backup battery will recharge itself automatically when the power is restored.

Carelink24 Vi Alarm Unit

Carelink Pendant

The Carelink pendant is a small, discreet, and stylish button which lets you call for assistance no matter where you are in your house or garden. You can choose to wear it as a pendant or like a watch. It comes with both a neck cord and a wrist strap, so you can change them out as and when you please.

The Carelink Pendant has a range of up to 100 metres from the base unit and is also water-resistant, so you won't need to take your pendant off in the bath or shower.

The pendant button is set back in a groove to prevent false alarms, whilst still being easy to press. If you have limited dexterity just let us know and we will include a free easy press adaptor.

If you ever press the button by accident, don't panic. Just let the call ring through to us and let us know everything is alright. We'll be glad to know you're safe.

Carelink24 Pendant

How to use your Carelink Alarm

Using the Carelink alarm couldn't be easier. Help really is just a button press away.

If you are feeling unwell or have a fall, you can simply press your button to speak to our Care Team. A member of the team will answer quickly and ask you some questions about what has happened. The Care Team will then call through to your emergency contacts for help.

Emergency contacts are an important part of the Carelink alarm service. These are people you select - usually relatives, friends, or neighbours - who can come and help you in an emergency. We advise choosing at least one contact near you in London, so they can travel to you quickly when you need help.

If you need medical assistance, we will also call the emergency services to come and help you. Our Care Team will be able to pass on any medical information you've shared with us, so that paramedics will be in the best possible position to help you when they arrive.

 

Testing your pendant

We understand the importance of staying safe and independent in the home you love. The Carelink Alarm service is designed to help you do just that, providing peace of mind to you and your loved ones.

If you would like to know more about our alarms and what else we offer in London, then please get in touch. Our 24-hour Customer Service team will be happy to help.

0800 0076 247
hello@carelink24.org
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