"The Carelink alarm is the lifeline we need to give us and our family peace of mind. Everyone feels much better now we have one set up."
Mrs & Mr Jones, Glasgow
"Having had a fall recently, I felt it was time to get some insurance and got an alarm from Carelink24. I live alone and this really gives me the security I need."
Mr Brown, Edinburgh
"I love my mother dearly and the thought of her not being able to stay in her home truly worried me. We got a Carelink alarm and it put those worries to rest."
Mrs Campbell, Aberdeen
Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Personal Alarms in Scotland
Carelink24 personal alarms are available everywhere in Scotland, from Edinburgh to Inverness. Find your closest area on the list below.
Carelink Alarm Unit
The Carelink personal alarm couldn't be simpler to set up and use. You can have it ready to go in just five minutes. It consists of a base unit, which plugs into the mains, and a pendant, which can be worn comfortably on the wrist or around the neck.
The base unit works via your landline and does not require an internet connection. When you press your button in an emergency, the base unit will instantly send an alert call to our Care Team. We will answer the call and send you the help you need.
The Carelink alarm base unit has a back-up battery with up to 40 hours of emergency power. This means that your alarm service is safe from power cuts.
It will also give verbal warnings if there is a power failure or an issue with the telephone line.
The Carelink pendant lets you call for help when you need it most, no matter where you are in your home. You'll receive two comfortable wearing attachments, giving you the choice to wear the pendant around your neck or on your wrist.
The Carelink pendant is a powerful device in a small, sleek package. The pendant's stylish and discreet design means that lots of people don't even take theirs off when they go out and about.
It has a range of up to 100 metres from the alarm base unit, to protect you throughout your entire home and garden. The pendant is also waterproof, so you can keep wearing it whilst doing the dishes and in high-risk areas like the bathroom.
A seven-year battery means you won't have to worry about charging it. When the battery runs low, we'll receive an alert and automatically send you a free replacement.
How to use your Carelink Alarm
Using your Carelink personal alarm really couldn't be simpler. Once the alarm unit is set up, you just need to decide how to wear it: around your neck as a pendant or on your wrist like a watch.
If you have had a fall and need help getting up, or you feel unwell and need assistance, you simply need to press your red button.
Within seconds, you will be connected to a friendly member of our 24/7 Care Team. They will you a few questions about how you are feeling, so they can get you the help you need. Then they will quickly call your nominated emergency contacts or the emergency services if needed. You'll be able to choose your emergency contacts when you place your order. Most people choose friends, relatives, and neighbours who live near them in Scotland.
Of course, false alarms happen from time to time. If you press your button by mistake, there's no need to panic. Just stay on the line and let our Care Team know that everything is alright. They'll be glad to know that nothing is wrong. In fact, an accidental call can actually be very reassuring - it shows you that your Carelink alarm system is in perfect working order.