"The Carelink alarm is the lifeline we need to give my family peace of mind. Everyone feels much better now I have one set up. It was very easy to arrange as well and worked a charm."
Mrs Kelly, Plymouth
"My friend recommended that I get one of these alarms as I'm getting on a bit now. He was very right, a couple weeks later I fell but the alarm worked and they got me help very quickly."
Mr Brown, Exeter
"I love my parents dearly and the thought of either of them not being able to get help if they are home alone really worried me. I got a Carelink alarm and it put those worries to rest. Worth every penny!"
Mrs Campbell, Southampton
Smaller payments, same life-changing service
- Peace of mind for less money than a portion of fish and chips! Our weekly plan is billed quarterly.
Our most affordable option
- Our Annual Plan offers great value. Complete peace of mind for the equivalent of 32p per day - that's less than a postage stamp!
Personal Alarms in the South West
Carelink24 personal alarms are available throughout the South West of England. Find your closest area on the list below.
Carelink Alarm Unit
The Carelink personal alarm unit is what connects you to us. It's a powerful device but it's very simple to use.
The Carelink personal alarm unit plugs into the mains power as well as your phone line. The alarm unit has an extra telephone socket on it as well, so you can keep using your landline exactly as normal.
In addition, the alarm has a back-up battery which provides up to 40 hours of power in the event of a power cut. It will also give audio warnings if the power fails or the telephone line goes down. When the power goes out, we will be notified and will give you a call to check everything is OK.
The Carelink pendant is what you'll use to activate your alarm when you need help and can't get to your phone.
We've all heard that 'good things come in small packages'. This is certainly true when it comes to the small but powerful Carelink pendant button.
With a range of up to 100 metres and a water-resistant design, you can feel safe throughout your entire home, in the garden, and even when bathing. The pendant comes with two wearing attachments for you to choose from. It also has a seven-year battery life. If the battery starts running low, we'll send out a free replacement pendant for you automatically.
How to use your Carelink Alarm
Using a Carelink personal alarm couldn't be simpler. Once the alarm unit is set up, you just need to decide how you'd like to wear it: around your neck as a pendant or on your wrist like a watch.
If you have had a fall and need help getting up, or you feel unwell and need assistance, simply push your button.
Within seconds, you will be connected to our 24/7 Care Team. They will ask how they can help and may ask a few questions about how you are feeling so they can get you the help you need. They will then call your nominated emergency contacts and/or the emergency services if needed.
If you ever press your button by accident, please don't worry. False alarms happen from time to time, so there's no need to panic. Just stay on the line and let our Care Team know that everything is alright. They'll be glad to know that nothing is wrong. What's more, lots of our alarm users find it reassuring to know that everything is in perfect working order.
We hope this has answered your questions about the Carelink personal alarm service.
If you would like to know anything else about our alarms or the other products we offer, then please feel free to get in touch.
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